PRACTITIONER: VERIFICATIONS (FIXED-TERM CONTRACT UNTIL 31 MARCH 2025)

PRACTITIONER: VERIFICATIONS (FIXED-TERM CONTRACT UNTIL 31 MARCH 2025)

Closing Date: August 28, 2024
All Inclusive Salary Package: R 474 279 ā€“ R 549 308 Per Annum
Benefits: N/A
Contract Type: Contract
Objective: The South African Qualifications Authority (SAQA) is a statutory public entity that operates under the NQF Act, No. 67 of 2008. SAQA seeks to appoint a Practitioner: Verifications. The successful candidate will perform duties and functions related to achieving the objectives of the Authentication Services in SAQA, such as processing the verifications of qualifications as submitted and related enquiries. (Applicants are required to attach an application letter together with their curriculum vitae and at least three references).
Requirements are:

ā€¢ The most eligible candidate must hold an appropriate recognised qualification at NQF Level 6 on the 10 Level NQF in Administration, Education, Human or Social Sciences.
ā€¢ An NQF Level 7 qualification on the 10 Level NQF in Administration, Education, Human or Social Sciences will be an added advantage.
ā€¢ A minimum of four years of experience in administration or education is required.
ā€¢ At least two years of experience is required in working with large relational databases together with data capturing or information management.
ā€¢ More than four years of experience in administration or education or two years of experience in verification of qualifications and evaluation of foreign qualifications will be an added advantage.
ā€¢ The incumbent must have a good knowledge of qualification verifications standards and procedures.
ā€¢ Computer literacy, time management, problem-solving, attention to detail and good written and verbal communication should be the strengths of those aspiring for this appointment.

Key performance areas:

ā€¢ Plan, organise and document activities to ensure the necessary focus,. achievement of delivery targets and availability of performance data.
ā€¢ Receive verification requests, check quality of submissions, process verification requests and determine the necessary action.
ā€¢ Complete the necessary administration and quality checks to facilitate ease of further review and conclusion.
ā€¢ Contact existing information partners to obtain verifications of qualification achievements.
ā€¢ Undertake verification of complex applications and high-level appointments.
ā€¢ Assist in establishing resource links with national information partners in the verification field.
ā€¢ Attend to standard client queries received via phone or email, in accordance with processes and procedures. Escalate non-standard queries to the Verification Specialist when required.
ā€¢ Maintain professional working relationships with clients.
ā€¢ Complete the necessary administration and quality checks to facilitate ease of further review and conclusion.
ā€¢ Capture client interaction information for continuous improvement of the service.
ā€¢ Render the required support to facilitate clientsā€™ needs related to authentication services.

SAQA will verify credit and criminal records as well as qualifications.
SAQA reserves the right not to make an appointment to the advertised post and will only communicate with short listed candidates.