ADMINISTRATOR: RATIFICATION OF FOREIGN QUALIFICATIONS (1-YEAR FIXED-TERM CONTRACT)
ADMINISTRATOR: RATIFICATION OF FOREIGN QUALIFICATIONS (1-YEAR FIXED-TERM CONTRACT)
Requirements are:
• The most eligible candidate must hold an appropriate recognised qualification at NQF Level 5 on the 10 Level NQF in Administration, Education, Human or Social Sciences.
• An NQF Level 6 qualification on the 10 Level NQF in Administration, Education, Human or Social Sciences will be an added advantage.
• A minimum of three years of experience in administration or education is required.
• At least two years of experience is required in working with large relational databases together with data capturing or information management.
• More than four years of experience in administration or education or two years of experience in verification/comparison around foreign qualifications will be an added advantage.
• The incumbent must have a good knowledge of verification processes regarding foreign qualifications and comparison of foreign qualifications standards and procedures.
• Computer Literacy, time management, problem-solving, attention to detail and good written and verbal communication should be the strengths of those aspiring for this appointment.
Key performance areas:
• Plan, organise and document activities to ensure the necessary focus, achievement of delivery targets and availability of performance data.
• Screening of applications for compliance and provide feedback to clients.
• Draft relevant letters, ensuring accuracy and completeness in terms of client needs.
• Undertake verification (online as well as contact based) of client qualification achievements with foreign partners.
• Help to keep information sources / reference materials up to date, known and accessible.
• Undertake activities that show awareness of and sensitivity to client needs and a sense of urgency to meet these appropriately.
• Ensure smooth transfer of registered applications by administering the daily receipt and checking of these against a transfer register.
• Maintain a proper register of the records of daily file tracking for reference and reporting purposes and identify issues that should be fed back to the team for continuous improvement.
• Attending to client enquiries and complaints and redirect to the relevant role players to be addressed.
• Render the required support to facilitate client’s needs related to authentication services.
SAQA will verify credit and criminal records as well as qualifications.
SAQA reserves the right not to make an appointment to the advertised post and will only communicate with short listed candidates.
