National Diploma in Event Co-Ordination
Field 11: Services
Hospitality, Tourism, Travel, Leisure and Gaming
|Credits: ||240 credits as assigned below |
The Certificate in Tourism: Event Support, and the Diploma in Event Co-ordination have been designed to allow for an integrated learning pathway. The Diploma is a 240 credit qualification of which the first 120 credits create an exit level at Certificate level. In other words, a learner completing the Certificate will have completed 50% of the Diploma.
In the context of the event industry, this qualification will enable creative co-ordination of professional, feasible, innovative and exciting events.A qualifying learner will be able to demonstrate a knowledge of the event industry that brings about a level of professionalism expected at national level. A learner will also demonstrate a knowledge the correct terminology of event co-ordination. A learner will be able to maintain the high level of quality in the process of event co-ordination. The learner will contribute positively towards supporting the event industry as a part of Southern Africa’s tourism sector.
A learner who has achieved this qualification will be capable of combining a range of self-organisation and life-long learning skills with a working knowledge of South African tourism issues, and integrating these within a context to produce a professional practice which adheres to the high quality standards expected by the industry.
In addition they will be positioned to further their learning, practice and career within the events industry - either at further levels or in other areas of practice. Expansion into other sub-sectors of tourism is also possible.
LEARNING ASSUMED TO BE IN PLACE
It is assumed that learners wishing to enter a programme leading to this qualification have literacy, numeracy and communication equivalent to NQF Level 4.
On achieving this qualification, the learner will be able to:
- Demonstrate an understanding of all the elements of the event and the inter-relatedness of the elements, events, context and external factors which might influence the event and the impact there-of.
- Supply appropriate alternatives to problems, constraints and risks.
- Monitor and improve the event based on critical reviews of evaluation.
- Research an event and access all related information to the sub-field and role-players.
- Consider elements appropriate to a theme and develop an element plan.
- Design a professional, creative and appropriate themed event by using techniques to stimulate creative and innovative ideas.
- Provide professional, feasible and creative options to events within the framework of the site and sub-field.
- Plan, construct and structure professional, feasible and creative event which meets the expectations of the client.
- Co-ordinate an event which meets the expectations of the client and achieve high standards and quality expected by the industry to ensure a sustainable event.
- Monitor progress and evaluate the success of an event against the stated objectives.
- Make recommendations to improve future practice and learning.
- Maintain an event administration system which meets the expectations of the organisation and maintain the integrity of records.
- Know and understand the specific characteristics of the event sub-field in order to operate in a variety of establishments.
- Monitor and improve their own performance based on critical reviews and evaluation of the event.
Integrated assessment at the level of qualification provides an opportunity for learners to show that they are able to integrate concepts, ideas and actions across unit standards to achieve competence that is grounded and coherent in relation to the purpose of the qualification.
Integrated assessment must judge the quality of the observable performance, but also the quality of the thinking that lies behind it. Assessment tools must encourage learners to give an account of the thinking and decision-making that underpin their demonstrated performance. Some assessment practices will be of a more practical nature while others will be of a more theoretical nature. The ratio between action and interpretation is not fixed, but varies according to the type and level of qualification.
A broad range of task-orientated and theoretical assessment tools may be used, with the distinction between practical knowledge and disciplinary knowledge maintained so that each takes its rightful place.
In particular assessors should check for:
The learner must demonstrate an ability to consider a range of options and make decisions about:
- Co-ordination methods and techniques to apply in any given situation or range of situations.
The learner must demonstrate an understanding of:
- The nature, purpose and expectations of the context
- The nature and purposes of co-ordination and leadership
- Basic principles, methods and techniques of co-ordination and the event management cycle.
- Methods of integrating operational and leadership requirements and solutions
- ETDP competencies
The learner must demonstrate an ability to:
- Critically evaluate the use of, and explore alternatives to co-ordination methods and techniques in any given situation or range of situations.
- Justify decisions on any aspect of co-ordination.
- Reflect on the appropriateness of decisions made in any co-ordination situation and on adjustments that might have been made from time to time.
- Critically reflect on any feedback given during or after supervision.
The standards for the event industry have been compared against the United Kingdom standards and show a substantial degree of similarity. This qualification is therefore comparable to the equivalent UK qualification. Furthermore, the standards have been benchmarked against the internationally recognised event co-ordination equivalent in the USA. The standards have been submitted to the George Washington Institute for evaluation and comment. However, incorporating these unit standards into a tourism qualification, adds a specific South African angle to the qualification, which is an advantage as it enhances portability within the broader tourism industry.
RECOGNITION OF PRIOR LEARNING
This qualification may be achieved in part or in whole through the recognition of prior learning.
Anyone assessing a learner against this qualification must be registered as an assessor with the relevant ETQA.
Any institution offering learning that will enable achievement of this qualification, or assessment against this qualification must be accredited as a provider with the relevant ETQA.
Moderation of assessment will be overseen by the relevant ETQA according to agreed ETQA procedures.
Therefore anyone wishing to be assessed against this qualification may apply to be assessed by any assessment agency, assessor or provider institution which is accredited by the relevant ETQA.
A minimum of 46 credits should be achieved in fundamental. Credits must be accumulated by choosing unit standards specified in each of the following categories.
Operate a Personal Computer (EUC2) (NQF2, 6 credits)
Plan and Conduct a Research project (NQF 5, 6 credits)
Communication and Language
Apply communication skills in the workplace (NQF 5, 10 credits)
Examine social issues as pertaining to the workplace (NQF 5, 4 credits)
Lead a Team (NQF 5, 4 credits)
Analyse and communicate workplace data (NQF 5, 5 credits)
Values and Ethics
Demonstrate an understanding of Professional Values & Ethics (NQF 5, 4 credits)
Organise Oneself in the Workplace (NQF 2, 3 credits)
Working With People With Special Needs
Analyse external factors influencing people who have special needs (NQF 5, 4 credits)
A minimum of 111 credits should be achieved in core:
The learner must achieve all of the following.
- Introduce South Africa to Tourists (NQF 4, 7 credits)
- Introduce South African Heritage to Tourists (NQF 4, 7 credits)
- Contribute to Sustainable Tourism in South Africa (NQF4, 4 credits)
- Operate in a Business (NQF 4, 4 credits)
- Oversee Arrival and Departure of Customers (NQF 4, 3 credits)
- Care for Customers (NQF 4, 3 credits)
- Monitor and Maintain Occupational Health and Safety (NQF 5, 4 credits)
- Implement policies regarding HIV/AIDS in the Workplace (NQF 5, 4 credits)
- Understand the Inter-relatedness of Event Elements (NQF 4, 10 credits)
- Operate in the National and International Event Industry (NQF 4, 3 credits)
- Research an Event (NQF 5, 4 credits)
- Design an Event (NQF 5, 10 credits)
- Plan an Event (NQF 5, 10 credits)
- Co-ordinate an Event (NQF 5, 12 credits)
- Evaluate an Event to Ensure Sustainable Events (NQF 5, 3 credits)
- Perform Successful Event Administration (NQF 5, 8 credits)
In addition, the learner must complete 15 credits of disciplinary learning in the form of a project at NQF level 5 or above.
A minimum of 83 credits should be achieved in elective learning. The learner must achieve the following.
- Produce a safe and successful event within a specific event sub-field (NQF 5, 35 credits)
- Monitor staff performance (NQF 6, 5 credits)
- Manage quality in the organisation (NQF 6, 6 credits)
- Conduct on the job coaching (NQF 5, 5 credits)
- Prepare and Maintain financial records and statements (NQF 5, 12 credits)
In addition, the learner must achieve 20 credits in the form of a project in an additional (second) sub-field context.
NOTES SUPPORTING THIS QUALIFICATION
DIAGRAM OF CERTIFICATE AND DIPLOMA INTEGRATION
+ 120 Credits
Exit level for Diploma
Credits = 240
+ 120 Credits
Exit level for Certificate
Credits = 120
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